LEGAL REFERENCE

Our Terms Shape Your Account

When you open an account with 4d arta, you're joining a platform built around clear rules, fair play and your payment security. These terms cover everything from account...

Account SecurityFair Play PolicyPayment ProtectionDispute ResolutionIndonesia Compliance
Tour the Lobby Read FAQ
4d arta Our Terms Shape Your Account

Policy Foundation & Jurisdiction

4d arta operates under the laws applicable to our supported regions, including Indonesia where local law permits. Your account agreement takes effect the moment you confirm your details and make your first deposit. We maintain these terms to protect both your account and our platform integrity. All gameplay, deposits and withdrawals are governed by the rules outlined below. Disputes are resolved through

our support team first; escalation paths are available if needed. Your continued use of 4d arta means you accept these terms in full.

Service availability is jurisdiction-dependent. Users are responsible for checking local law before access.

SUPPORT

Policy Questions & Support

Team online

Live Chat

Our support team is available during business hours to clarify any term or account rule. Open the chat widget in your account lobby and ask directly.

Email Support

Send policy questions to our support inbox and expect a response within 24 hours. Include your account email and the specific term you're asking about.

Account Settings

Review your account agreement, payment settings and dispute history anytime in your account dashboard under Legal & Compliance.

EDITORIAL CLARITY

Why These Terms Matter

Account Protection

Your account data is encrypted and stored securely. These terms define how we protect your personal information and payment details from unauthorised access.

Fair Gameplay

All games on 4d arta use certified random number generators. Our terms guarantee that every spin, hand and market outcome is independent and unbiased.

Payment Clarity

We outline exactly how deposits work with QRIS, DANA, OVO and GoPay, what fees apply and how long withdrawals take. No hidden charges.

Dispute Resolution

If a disagreement arises, our terms set out the steps we follow to investigate and resolve it fairly. You have the right to escalate if unsatisfied.

Responsible Boundaries

Our terms include account limits, cooling-off periods and contact details for support resources. You control your account settings at all times.

Legal Compliance

These terms reflect the laws of supported regions, including Indonesia. We update them when regulations change and notify you in advance.

Consistency Across Our Policies

Privacy Policy
Covers how we collect, store and use your personal data. Works alongside these terms to define your rights and our obligations.
Payment Terms
Details deposit and withdrawal rules specific to QRIS, DANA, OVO and GoPay. Linked to these terms but focused on transaction flow.
Bonus Terms
Outlines how promotions work, what conditions apply and how to claim them. Sits within these overall account terms.
Gameplay Rules
Explains live casino, slot and sportsbook mechanics. Reinforces fair play principles mentioned in these terms.
Account Closure
Defines how to close your account, what happens to your balance and how long the process takes. Referenced in these terms.
Dispute Procedure
Step-by-step guide to raising a complaint. Expands on the dispute resolution section of these terms.
Affiliate Terms
If you refer friends, separate terms apply. These core terms do not cover affiliate relationships or commissions.
QUICK SIGNAL

What Defines Your Account Experience

01
Instant Account Setup Open your account in seconds with email and phone verification. Your account is live and ready to deposit the moment you confirm.
02
Multi-Payment Access Deposit and withdraw using QRIS, DANA, OVO, GoPay and bank transfers where supported. Switch between methods anytime in your account.
03
Real-Time Withdrawals Request a withdrawal and funds hit your wallet or bank account within minutes. No hidden delays or surprise holds.
04
Transparent Fees All transaction costs are shown before you confirm. No surprise deductions. Your balance always reflects what you've deposited and won.
05
Account Limits You Control Set daily, weekly or monthly deposit caps in your settings. Adjust or remove them anytime. You're always in charge of your spending.
06
24/7 Account Access Your account is live around the clock. Play live tables at 3am, check your balance at noon, withdraw on weekends. No downtime restrictions.

Terms & Conditions Questions

Use the 'Forgot Password' link on the login page. We'll send a reset link to your registered email. Click it, create a new password and you're back in. If you don't receive the email, check your spam folder or contact support.

No. Our terms allow one account per person. Multiple accounts breach our terms and may result in account suspension. If you've accidentally created two, contact support to merge or close the duplicate.

Minimum withdrawal is Rp 50,000. Maximum depends on your account history and payment method. These limits are shown in your withdrawal form. Contact support if you need to withdraw above the displayed limit.

QRIS, DANA, OVO and GoPay deposits are instant. Bank transfers may take 1–2 hours depending on your bank. Your balance updates the moment we receive confirmation from your payment provider.

Contact our support team with your transaction ID and reason for the dispute. We investigate within 48 hours and respond with our findings. If you're unsatisfied, you can escalate to our compliance team for final review.

Yes. Go to Account Settings, select 'Close Account' and confirm. Your balance will be withdrawn to your registered payment method. Closed accounts cannot be reopened; you'd need to create a new one.

Yes. Your account balance is held in secure, segregated accounts. Technical issues do not affect your funds. If a system failure occurs, we restore your account to its exact state before the issue.